FAQ

Yes. Cloud kitchens can use INDDOT for online ordering, takeaway, delivery management, digital menus, and payment collection without requiring table management features.

INDDOT provides 10 restaurant website themes. You can customise your website using the available theme options.

INDDOT supports unlimited orders, so your restaurant can continue receiving orders without a fixed order-count limit.

Yes. INDDOT provides mobile-friendly website functionality, allowing you to access supported dashboard features from a mobile browser.

INDDOT supports free and trial subscription packages. Please check the pricing page to see which offers are currently available.

Yes. INDDOT includes blog management and custom page creation. You can publish restaurant updates, new menu announcements, offers, and additional informational pages.

Yes. INDDOT supports multilingual restaurant websites and right-to-left (RTL) languages. This helps businesses serve customers who prefer browsing menus and ordering in different languages.

A Progressive Web App (PWA) allows customers to install your restaurant website on supported devices and access it in an app-like experience. This makes it easier for returning customers to open your ordering website without searching for it each time.

Yes. INDDOT offers mobile-friendly restaurant websites and Progressive Web App (PWA) installability, making it convenient for customers to access your menu and place orders using their smartphones.

INDDOT supports different subscription packages with feature-based access. You can choose another available package based on your business needs, subject to the platform's subscription settings.

INDDOT supports monthly, yearly, and lifetime subscription packages, including free, trial, and premium plan types. Available plans, pricing, and included features are displayed on the pricing page.

Yes. Restaurant owners can configure supported online payment gateways for their ordering websites, allowing customers to make payments through enabled options.

INDDOT provides integrations for 19 automated payment gateways and supports unlimited offline payment methods. Available gateway options and payment availability depend on the configured integrations.

Yes. Restaurant owners can view sales reports and export available sales data to help track performance and manage their business.

Yes. INDDOT supports coupons, allowing restaurants to create promotional offers and encourage customers to place orders.

Yes. INDDOT includes unlimited categories, subcategories, and food items, allowing you to organise your menu without a fixed item-count limit.

Yes. You can add staff accounts and manage permissions according to their responsibilities. This helps control access to different restaurant management features.

Yes. INDDOT includes a Point of Sale (POS) system that helps restaurants manage orders and sales alongside their online food ordering operations.

Yes. INDDOT includes a Call Waiter feature, allowing dine-in customers to request assistance from restaurant staff.

Yes. Customers can submit table reservation requests through your website. INDDOT also includes a reservation form builder to help you collect booking information.

Yes. INDDOT includes an advanced Table QR Builder that allows you to create QR codes for restaurant tables, with prebuilt templates to choose from.

Yes. INDDOT includes table QR ordering. Customers can scan a QR code assigned to their table, view the menu, and place orders from their phones.

A QR code menu lets customers scan a code using their smartphone to view your restaurant's digital menu. It reduces the need for printed menus and makes it easier to browse available items.

Yes. You can offer item variations and add-ons, such as different sizes, extra toppings, or other available choices, depending on how you configure your menu.

Yes. INDDOT supports real-time order updates and notifications, helping restaurant staff identify and manage incoming orders without constantly refreshing the page.

Yes. INDDOT supports postal-code-based delivery charges. You can configure delivery charges based on the customer's delivery postal code and enable or disable this feature as needed.

INDDOT is a SaaS-based restaurant website and online food ordering platform that helps restaurants, cafés, cloud kitchens, and other food businesses create and manage their own ordering websites. It includes digital menus, QR ordering, POS, WhatsApp orders, delivery management, table reservations, and more, all from one dashboard.

Simply choose a subscription plan, create your restaurant account, select a website theme, and add your food menu. Once your website is ready, customers can browse your menu and place orders online, through WhatsApp, or by scanning a QR code.

No. INDDOT is designed for business owners without technical experience. You can choose a ready-made theme, upload your menu, customise your website, and start accepting orders without writing code.

INDDOT is suitable for restaurants, cafés, cloud kitchens, bakeries, food stalls, takeaway outlets, and other businesses that want to offer digital menus and online food ordering.

INDDOT operates on a multitenant SaaS model, allowing multiple restaurant businesses to use the platform with their own accounts, websites, menus, and orders. Each restaurant can manage its operations independently.

Yes. INDDOT offers 10 ready-made website themes. You can select a theme that suits your restaurant, upload your branding and menu, and manage your website's content.

Yes. Customers can browse your digital menu, choose food items, select available options or add-ons, and place orders directly through your restaurant website.

Yes. INDDOT includes WhatsApp ordering, allowing customers to place food orders through WhatsApp. It also supports WhatsApp-related order notifications.

INDDOT supports home delivery, takeaway or pickup, and on-table dining orders. This allows restaurants to manage different ordering methods from one platform.